When you store your property with Infinity Smart Storage you can rest assured that we will treat your items with the utmost care. No matter what you store with us, our units are designed to protect your items. From your childhood treasures, seasonal decorations, business records, all of it is secure at Infinity Smart Storage.
However, even the most secure and well-built structures can be damaged by natural weather events and other on-site incidents. As an added option to protect your valuables, we have partnered with the Tenant Property Protection Program.
We understand that the items you store at our facility are important to you. However, our storage facility is not responsible for your property in the event of property loss.
For this reason, our rental agreement requires that each tenant maintain a protection plan on their stored property. During the online rental or call center rental process, tenants are required to select one of our protection plans to ensure coverage at the start of the rental agreement.
If you'd like to use your own insurance in place of one of our protection plans, please provide a copy of the declaration page of your policy to our storage rental office within 3 days of your rental and your tenant protection selection can be removed from your account at your request.
Tenant Property Protection (TPP) was created in 2009 by self storage industry veterans (with over 65 years of combined experience) for self storage owners, with tenants in mind. Since it’s foundation, TPP has taken a leading role in the self storage industry.
For the past four years in a row, TPP has been rated the Best Tenant Protection Program by Inside Self Storage.
Maintaining our protection plan is highly recommended given its many benefits, but it is not required.
Plan pays on replacement cost up to the plan limit rather than the depreciated value
No increased homeowner policy rates due to a claim
Multiple coverage options are available
Dedicated claims service 24/7
Covers all RV/Watercraft/Autos Indoors or Outdoors
The plan pays for up to $500 content coverage for stolen/damaged items within the stored vehicle on-site and off-site
On-site accidental damage to the facility and other tenant property is covered
Multiple coverage options are available
Dedicated claims service 24/7
To file a claim for a storage unit go to tppclaims.com and to file a claim for a parking space go to rvgapclaims.com
Claims Contact Info
E-Mail: claims@tenantpropertyprotection.com
Phone: 877-735-8173